Shipping & Returns

Thank you for shopping with us. By doing business with us, you agree to the policies set forth herein.

 

PAYMENT OPTIONS                                              

We accept all major brands of credit and debit cards including Visa, Mastercard, Discover and American Express.

 

SHIPPING POLICY

We offer FREE SHIPPING on all orders going to the lower 48 states. Additional shipping upgrades can be made at time of purchase, calculated by the size, weight, and destination of your package. Transit times for each method can be found in the chart below.

  • Standard Shipping – Typical transit time ranges between 2-5 business days
  • Two-Day Shipping – Guaranteed within 2 business days of shipment.
  • One-Day Shipping – Guaranteed within 1 business day of shipment.

We do not ship outside of the US at this time.

 

ITEM AVAILABILITY

All items listed for sale on our website are in-stock and ready to ship within 1 business days of purchase. Orders placed after hours will process the next business day. Unfortunately, we do not accept backorders. In the event your item is not available for purchase, we will cancel your order and issue an immediate refund.

 

ORDER CANCELLATION

We understand that you might change your mind and need to cancel your order after purchase. The quickest way to cancel an order is to call us at 866-435-4966, Monday through Friday from 8am-3pm GMT. We can also be reached via email: contact@helix6precision.com for all your order needs.

 

ONLINE ORDER RETURN POLICY

If you are not completely satisfied, we will be happy to offer a return on your unused merchandise within 30 days of purchase (certain restrictions apply). To obtain an RMA number, please contact us via email at contact@helix6precision.com or phone at 866-435-4966. Please note the customer is responsible for all expenses related to return shipping. In the event there was an error on your order, we will provide a prepaid return label to send your item(s) back to our warehouse.

 

EXCHANGES

We do not currently offer exchanges. Once you’ve returned your item, you can order a new item from our online store.

 

SALES TAX

Sales tax, if any, is charged based on the applicable state and local sales tax regulations and rates. We withhold sales tax as required by law; these laws are subject to change. In addition, we reserve the right to change this policy as needed.

 

INTERNATIONAL ORDERS

We do not permit any International Orders.

 

EXPORT POLICY

The U.S. Department of State's Directorate of Defense Trade Controls, the U.S. Department of Commerce's Bureau of Industry and Security, and the U.S. Department of the Treasury's Office of Foreign Assets Control administer export control regulations that affect some aspects of our business. We request that you read and familiarize yourself with the following regarding certain applicable export regulations.

The sale, transfer, transportation, or shipment outside of the U.S. of any product prohibited or restricted for export without complying with U.S. export control laws and regulations, including proper export licensing, documentation or authorization, is strictly prohibited and may result in civil penalties and/or constitute a federal crime. We will not engage in any transaction that requires the illegal export of any products and will not assist directly or indirectly with the illegal export or re-export of any products.

Export Administration Regulations (EAR): Some of the item(s) on this website are subject to the Export Administration Regulations (EAR), and export may be restricted by the U.S. Department of Commerce's Bureau of Industry and Security. By proceeding with a transaction to purchase any restricted item(s), you certify that (i) the purchase does not require us to export such items; (ii) you do not intend to export such items after receipt from us.

Important Export Restrictions Warning!

(1) Export of some products is strictly prohibited without a valid export license issued by the U.S. Department of Commerce, in accordance with the Export Administration Regulations (EAR) (15 C.F.R. 730-774).

(2) U.S. law prohibits the sale, transfer, or export of items to certain restricted parties, destinations, and embargoed countries, as identified on lists maintained by the U.S. Department of State, the U.S. Department of Commerce, and the U.S. Department of Treasury. It is your responsibility to be aware of these lists, which can be found at the following U.S. Government websites. By proceeding with any transaction, you certify that you will not engage in any unauthorized transaction involving the export of our products to any restricted parties or destinations.

By proceeding with a transaction to purchase any items from us, you certify that you will comply with all requirements imposed by all applicable laws, regulations and administrative policies.

For further information regarding the applicable laws, regulations, and policies contact:

  • U.S. Department of Commerce
  • Bureau of Industry and Security
  • Tel.: (202) 482-4811
  • Website: http://www.bis.doc.gov
  • U.S. Department of State
  • Bureau of Political-Military Affairs
  • Directorate of Defense Trade Control
  • Tel.: (202) 663-1282
  • Website: http://www.pmddtc.state.gov

 

 

We reserve the right to inquire into the end user, end use, and country of ultimate destination of any product ordered on this website. 

Export control laws and regulations are complex. Any summaries of such laws and regulations provided herein are not comprehensive and are not to be taken as legal advice or counseling.

 

U.S. Federal, State and Local Laws / Regulations and Product Restrictions

We offer several items that are restricted for sale in the United States of America by federal, state, and/or local laws and regulations. Sale of these restricted items may be limited to United States Military, Law Enforcement, Correctional Facility Personnel, Security Guards, Peace Officers, and various other authorized users.

Purchase of any restricted item may require various documents, including, but not limited to, a purchase order on department or institution letterhead, an official identification, and/or additional certification forms. We expressly reserves the right to require any documentation as we deem necessary to ensure compliance with any applicable laws and regulations or any other purpose. Further, we reserve the right to require end user and end use information and/or compliance certification forms from any customer.

Additionally, many state and/or local jurisdictions have enacted and continue to enact laws restricting the manufacture, sale, transfer, and/or possession of ammunition magazines in excess of a certain capacity limit. Your transaction with us may be affected by these state and/or local laws.

We make our best effort to ensure that we remain current on all laws and regulations as applicable. Please be aware that United States federal, state, and/or local laws and regulations are complex and are subject to change. Therefore, any summaries of such laws and regulations provided by us at any time can never and will never serve as legal advice or counseling in any way. If you have any questions about any law or regulation, please consult with an attorney who will represent your interests. It is ultimately your responsibility to investigate and ensure that any item is legal to use, carry, possess, purchase and/or own within your intended federal, state and/or local area.

By proceeding with a transaction to purchase any restricted item, you certify that (i) you have reviewed all United States federal, state, and/or local laws and regulations related to the use, possession, purchase and/or ownership of the restricted item(s); (ii) you are legally permitted to use, possess, purchase and/or own the restricted item(s); (iii) you do not intend to transfer the item(s) contrary to United States federal, state, and/or local laws and regulations; (iv) the item(s) will be used for lawful purposes only, and you are not associated with any criminal group or criminal enterprise; (v) you are at least 18 years of age, or of the appropriate legal age for an item according to applicable federal, state, and/or local laws and regulations; (vi) you are under no legal disability that would prevent you from using, possessing, purchasing, owning, and/or transferring the item(s); and (viii) you have read and understand the Export Policy; and (ix) if applicable, you understand and agree to restrictions on the return of certain regulated products.

By purchasing any item from us, you certify that you will comply with any and all requirements imposed by applicable U.S. federal, state, and local laws, regulations, and administrative policies.

 

General

We are not responsible for any claims relating to infringement by the product of third-party intellectual property rights. We make no warranties, express or implied, with respect to the quality of the products or the results that you may achieve utilizing such products, including, but not limited to, the implied warranties of merchantability and fitness for particular purpose (to the extent applicable) which are hereby disclaimed and excluded. In no event will we be liable for any lost profits or indirect, incidental, consequential, special, exemplary or punitive damages. Our liability is limited to replacing defective goods. Pursuant to the provisions of the California Song-Beverly Consumer Warranty Act, this product is sold "AS IS" and "WITH ALL FAULTS".

Any controversy or claim arising out of or relating to your purchase of any product from us shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. Venue for any arbitration, or any legal dispute, shall lie only in the State of Delaware and in no other venue or forum. The laws of the State of Delaware shall apply to all transactions.